Privacy & Cookie Policy

At HI4STYLE LTD we take your privacy very seriously.  We have created this policy page to explain a few things regarding how we collect, use and share any personal information you provide to us.


What does this policy cover?

This policy covers the services that are offered by HI4STYLE LTD.

What’s not covered in this policy?

HI4STYLE LTD are not responsible for any third party websites/applications and the data that they may or may not collect.

How do you protect my personal information?

HI4STYLE LTD are strongly committed to keeping you and your family’s information safe. And to do this we design our services with your safety in mind.
At the same time, no service can be completely secure – if you have any concerns that your personal information has been put at risk, please get in touch straight away.

Where we store your information

HI4STYLE uses secure webservers and modern encryption techniques to ensure that any personal information that you have provided stays safe.

What types of personal information does HI4STYLE LTD collect about me?

We’ll give details about why we need your personal information and how we’ll use it before you begin, unless it’s obvious.
a. Information that you give us
Through our contact form, when requesting a free quote or throughout any contract you have with us, feedback or show home approval  .
b. Device information
Devices are lots of things like:
  • your computer
  • your mobile
  • your tablet
We automatically collect some technical information from these devices and web browsers.
This might include:
  • IP (internet protocol) address
  • device ID
  • app ID
  • vendor ID
We also gather information through various marketing sources, examples being, outdoor marketing, in store, social media and tele-marketing

How long will HI4STYLE LTD keep my personal information?

When you give us any personal information: 
  • we only hold your information on our database for as long as we do the activities that we told you about or have a valid reason to keep it as a customer that has shown interest or a contracted customer.
  • we think about what type of information it is, the amount collected, how sensitive it might be and any legal requirements
  • we design our services so that we don’t hold your information any longer than you allow us to.

How can HI4STYLE LTD use my personal information?

We have to have a valid reason to use your personal information. It’s called the “lawful basis for processing”.
We use your information for these types of things:
  • to deliver our services and to provide you with information about them
  • to deal with your requests, complaints and enquiries
  • to help us understand what kind of services you might use
  • to contact you about future company related products and services. 

When will HI4STYLE LTD use my information to contact me?

We might use your information to contact you about company products and services, like:
  • to update you on the progress of your home improvements design
  • to contact you regarding any application you have made to become a Show Home for us
  • to contact you to provide you with a quote, follow up a 12 month quotation or previous inquiry.
  • to request any further information to assist with your home improvements.
We’ll only contact you when we need to or think you may benefit from further services. You can opt out at any time, by using the contact page on our website or other contact methods available .

When does HI4STYLE LTD share my personal information with others?

We’ll never sell your personal information and we do not share your personal information with any other company unless you have given permission.  
This would only occur once entering a contract with HI4STYLE in which you may wish for us to forward your details to a company for complimentary products (for example blinds for windows or conservatory)  
Please read your contract in which you can tick a box to opt out of this service, permission will be assumed if you do not do so.  

What are my rights?

Remember, you’re in control of your personal information.
You have the right to:
  • request a copy of your information
  • not let robots make big decisions about you
  • to ask us to correct information that’s wrong, to delete it or to request that we only use it for certain purposes
  • to change your mind, and ask us to stop using your information.

How does HI4STYLE LTD use cookies and similar tracking?

a. What are cookies and tracking technologies?
Cookies are bits of data which are stored in your computer or mobile when you visit a website or app.
b. Why do we use cookies and other tracking?
To do a few different things:
  • to remember information about you, so you don’t have to give it to us again. And again. And again
  • to help us understand how people are using our services, so we can make them better
A few things on our website wouldn’t work without some cookies. Tech people call these “strictly necessary cookies”. They’re always on when you visit us.
But we want to use others like functional, performance and advertising cookies to make your experience more enjoyable. We’ll only use them if you’ve agreed. You can always change your mind.
Bear in mind there are some other cookies out there from other companies. These “third-party cookies” might track how you use different websites, including ours. For example, you might get a social media company’s cookie when you see the option to share something. You can turn them off, but not through us.
c. How long do cookies last?
Some are erased when you close the browser on your website or app. Others stay longer, sometimes forever, and are saved onto your device so they’re there when you come back.
d. How do I control my cookies and tracking?
When you first visit us, we’ll tell you about our cookies and ask you to agree if we can use them. You can always change your mind by going to your settings.
Stopping all cookies might mean you can’t access some of our services or information.
Another way to control some tracking is in the settings on your device.

For your information, these are the only cookies that our site currently uses:

CookieTypeDurationDescription
__cfduidthird party365 DaysThis cookie is used by the www.addtoany.com sharing service.  This allows you to share our website content across popular social media platforms and also via email to your contacts.
_gapersistent2 yearsUsed to calculate visitor, session and campaign data for analytics reports.
frthird party3 MonthsThis is a cookie used by Facebook for advertising purposes and is included in our site due to the Facebook feed that we provide.
PHPSESSIDSESSIONends when your browser is closedThis cookie is used to store temporary user information and or data to be show to the user in alert messages etc.

 

 

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